Privacy & SMS Terms

Last updated: April 2026

SMS / Text Messaging

Backroads Therapy uses SMS to communicate with patients about appointments, scheduling, and care coordination. By providing your phone number to us — whether by phone, in person, or through forms — you consent to receive these messages.

• Message types: appointment reminders, scheduling confirmations, follow-up communications, and care-related updates.
• Message frequency: varies based on your treatment plan and communication needs.
• Costs: message and data rates may apply, depending on your mobile carrier and plan.
• Opt out: reply STOP at any time to unsubscribe from text messages.
• Help: reply HELP for assistance, or contact us directly using the information below.

Mobile Information & Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information you share with us — including phone numbers and SMS opt-in consent — is used solely to deliver care-related communications and is never sold, rented, or otherwise distributed to outside parties for marketing.

Information We Collect

To provide care and coordinate appointments, Backroads Therapy may collect contact information you provide directly, such as your name, phone number, email, and any clinical details necessary for treatment. All protected health information is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable.

How We Use Your Information

We use the information you provide to schedule and deliver care, communicate with you about your treatment, send appointment reminders, process payments, and meet our legal and regulatory obligations. We do not use your information for unrelated marketing.

Your Choices

You may withdraw consent for SMS communications at any time by replying STOP to a message or contacting our office. Opting out of SMS will not affect the care we provide; we will simply communicate with you through other channels such as phone calls.

Updates to This Policy

We may update these terms periodically. The "Last updated" date above reflects the most recent revision.